Identity Theft and Fraud FAQs

If you suspect suspicious activity on your account, please call your local branch or the Member Service Center at 800.498.8930.

If you suspect fraud on your account, the first step would be to contact your local branch or the Member Service Center at 800.498.8930.

If you suspect identity theft, please visit IdentityTheft.gov which can help you report and recover from identity theft.

For up to date and accurate information on Fraud Prevention please visit https://www.ftc.gov/tips-advice

For up to date and accurate information on Identity Theft and Consumer Protection please visit https://www.ftc.gov/